Business Service Mapping
Discover more than just application dependencies
Accurate technology data about your environment helps you prioritize effectively and increase the effectiveness of your business services. Knowing which business services are dependent on which applications is integral to IT organizations, whether for infrastructure assessment and planning or for accurate analysis of what workloads should be migrated to the cloud.
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Go beyond application dependencies
Increase business resiliency
Map application dependencies
Your servers could have thousands, millions or even billions of connections. Flexera maps those associated with your business services through application dependency mapping to increase the resiliency of business critical and revenue-generating systems.
View dependencies
View how dependencies build business services
With Flexera, you can understand how automated business services relate to one another in the technology environment and prioritize high ROI initiatives.
Provide clarity
Move from uncertainty to clarity
You could go from not knowing enough about your infrastructure to seeing everything. Flexera enables the analysis of sub-divisions and breaks down entire migrations into smaller parts, increasing project success rate.
Entire IT environment visualization
Fast, automated mapping of all business services
Bypass the manual work needed to make sense of application dependencies. Use intelligent automation to ensure your service mapping is always current and complete.
Visualize the difference
Why the details matter
Services are the essential lifeblood of the organization. If your services are operating inefficiently— an app or a server is causing disruption to your payroll, for example—the effect across the business will be commensurate with the number of pieces of the organization the services touch. In short, you don’t want to miss an important piece of your infrastructure that enables it to work correctly because of faulty infrastructure mapping.
Now we have a view of what’s actually talking from an application standpoint. This is going to provide a lot of difference in the long term.
Mickey Hunsinger, Principal Systems Analyst Eastman
Frequently asked questions
Connection and correlation of assets that meet the needs of a segment of the business that has its own plans, metrics, income and costs. Each business unit owns, implements, and manages assets to create value for customers in the form of goods and services. Learn more here.
Service mapping refers to a collection of hardware and software infrastructure that delivers a business outcome. Think of this as the “S” in ITSM. "Business service” refers to an “application of applications,” or collection of apps to create a service.
Applications make up business services, but business services can also be applications. For example, an “app stack” refers to multiple applications that are put together to deliver a service. Those who use the term dependency mapping may be aware that it’s a prerequisite to doing service mapping—and not the same thing.
Application dependency mapping involves understanding which applications rely on which other applications to function. It’s similar to a daisy-chain effect where, for example, server one is dependent on server two, which is dependent upon server three, or application one is dependent on application two and software component three.
Business service mapping provides increased business agility by gaining visibility into the organization’s technology environment to better prioritize incident, security and vulnerability management, while determining value of services and return on investment. Improve configuration management databases (CMBD) and deliver on IT service management (ITSM) with better facilitation.
Business service mapping also helps to streamline cloud migration with detailed view of hybrid environment to move assets, workloads and services and create a responsive business model.
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Get this white paper and learn to sort out dependency mapping and service mapping and understand how business service mapping powers your organization.
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Flexera delivers a powerful approach to mapping your integral business services.