ServiceNow License Management
Simplify ServiceNow license management
The licensing model for ServiceNow can be exceptionally complex, and this complexity often leads to confusion—or worse, exorbitant unnecessary spend. Our customers have voiced a common challenge of obtaining an accurate license position for ServiceNow. Clarity and transparency into your ServiceNow licensing is essential to ensure the most value out of your spend and eliminate manual effort—which we can help with.
Transform your ServiceNow management with Flexera One SaaS Management
ServiceNow license visibility
Achieve an accurate ServiceNow license position
ServiceNow Subscription Management often doesn’t match your license consumption for some user-based licenses. This results in a heavy manual effort to gain an accurate effective license position (ELP), with an unnecessary dependence on the vendor’s audit report data and no way to validate license consumption. Dependable, accurate data is necessary to achieve an accurate license position.
ServiceNow license position
Fully understand your ServiceNow license position
With a lack of visibility into custom and out-of-the-box roles and how they consume licenses, you can open yourself up to compliance risks due to inaccurate information found in ServiceNow Subscription Management. This adds to the difficulty in managing group licenses, adding even more manual effort to understand your license position. With complete, enriched data, you can optimize user licenses and enter your renewal cycle with confidence.
Unexpected cost elimination
Prevent the shock of unexpected cost
With a lack of accurate license consumption data from ServiceNow Subscription Management, you can find yourself inundated with surprise additional license costs. A trusted third-party view of your license consumption without the significant wait times associated with obtaining a report from ServiceNow’s account team can alleviate the risk of incurring surprise costs and ensure accurate data right when you need it.
Manage your SaaS subscriptions
Optimize the value of your SaaS apps. Discover the SaaS apps that have been purchased and used by different business units. Collaborate with stakeholders and learn how to obtain a clear SaaS picture to rein in spend on your biggest SaaS expenditures including ServiceNow, Salesforce, Workday, and Microsoft.
Flexera SaaS Manager has been helping us for a long time. Recently their Salesforce Power BI dashboard was upgraded to reflect the data and attributes at the roles and profiles level. This dashboard gives a comprehensive view of Salesforce users and licenses. This is critical for leadership to assess application adoption, provides opportunities for clean-up of unused licenses and achieve cost efficiencies. Thank you very much, Flexera.
NEERAJ SAXENA Software Asset Management Product Owner – Principal PG&E
Frequently asked questions
ServiceNow Subscription Management often doesn’t match organizations’ license consumption for some user-based licenses. As a result, they have to rely on ServiceNow’s manual audit report, which is time consuming and lacks validation. The introduction of the ServiceNow Subscription Management module only added to the confusion, leaving customers vulnerable to unnecessary spend and compliance risks.
The consequences are significant:
- Heavily manual effort to get an accurate effective license position (ELP)
- Dependence on the vendor’s audit report data with no way to validate license consumption
- Risk of unanticipated additional license costs
- Compliance risks due to inaccurate information in ServiceNow Subscription Management
- Lack of visibility into custom and out-of-the-box roles consuming licenses
- Difficulty in managing group licenses and group managers’ responsibilities
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