SNOW ITSM ENHANCER
Build a clean and automated CMDB
Snow ITSM Enhancer automates the creation and maintenance of the CMDB for accurate IT asset data. Improve data quality, update product catalogs, enhance help desk efficiency and gain valuable insights..
ITSM Enhancer
See it all
Comprehensive IT asset inventory
ITSM Enhancer is powered by Snow Atlas asset inventory, which provides a complete view of your entire IT landscape. This results in an always-fresh asset library that enables better service outcomes. Enriched data includes software lifecycle information such as EOL/EOS, and license usage/compliance/availability, which drives automated re-harvesting and provisioning processes.
Empower the service desk
Improve your data quality
Using our market-leading software recognition database, Snow Atlas translates raw asset information into structured data with consistent naming conventions. This normalized data is also enhanced with additional information like end-of-life dates. ITSM Enhancer maps this clean data into the CMDB to shorten provisioning times, decrease mean time to resolution and empower the service desk.
Easy to use
Automation keeps your environment up to date
You always operate with the most accurate IT information when you automatically populate the CMDB with clean, augmented data. Daily updates provide timely visibility without manual effort.
How it works
Clean data powers your CMDB
Snow Atlas compiles detailed IT asset data for all the devices in your environment. You gain complete visibility into installed applications, entitlement details, usage information and more. This data is then mapped and pushed to the respective CMDB fields via ITSM Enhancer to power your service desk.
“Snow Software has been great to work with and has been very helpful in integrating with our existing ITSM tools and CMDB. As stated above, the Snow Software platform allows us to consolidate all our disparate sources and gives one central location to track hardware and software assets.”
CIO, Healthcare organization with $1B to $3B in revenue
Informing IT, Transforming IT
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Mark Bradley, Flexera Senior Product Manager, will drive the session and share his years of experience in SAM and as a licensing architect with Flexera Services.
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Let’s Get Started
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