Solving problems is nearly impossible when you don’t know where to start. Likewise, building programs and initiatives are even more difficult when you don’t have credible data on which to base your strategy. That’s why it’s always helpful to begin by getting your IT data cleaned up and then visualizing your issues to pinpoint problem areas to attack. But once it’s clean and curated, how do we view our data most effectively to make IT decisions?
Sometimes we put our data into a business intelligence tool like Power BI or Tableau, and that’s a great way to take otherwise confusing,…